Prevent Refunds and Chargebacks

[Galaxy]

I was exploring the web on ways to protect myself from those chargebacks that people do despite the FULL service we provided.

I came across this interesting service

RefundProtect - Protect your online business against refunds and unauthorized transacions

Thought I'd share...

I don't have time to work this in yet but maybe others might.

[daily]

I saw that a few weeks ago... not sure on how they gained the database though... looks like an AOK way to go... Isn't there a way for you to only accept verified paypal payments?

[Galaxy]

You can create filters through paypal to only accept payments from verified addresses. that's about it.

[Supermp3foro]

Yeh i think this is a good implementation. I think this can help alot of people and perhaps there will be a way to add this to the product. Nice addon i think.

[Ward]

It's just a blacklist, gen4 could create sommering similar so everyone can reach it and read it.

[Robert]

Hello

Refund Protect is added to the Paypal IPN as of version 1.3.

I have thought before of wards though, and will perhaps make a blacklist db to cross check/black list .php page to check bad addresses.

Thanks
Rob

[draoui_return]

Originally Posted by Robert

Hello

Refund Protect is added to the Paypal IPN as of version 1.3.

I have thought before of wards though, and will perhaps make a blacklist db to cross check/black list .php page to check bad addresses.

Thanks
Rob

nice one

[plentybux]

Originally Posted by Robert

Hello

Refund Protect is added to the Paypal IPN as of version 1.3.

I have thought before of wards though, and will perhaps make a blacklist db to cross check/black list .php page to check bad addresses.

Thanks
Rob

Refund Protect is a great service although it does prove to have "Some" set backs as there are those legitimate users who get ripped off.

The best defense especially with paypal charge backs is your sites Terms Of Service as it sets a legally binding contract between the site members who use your site and youself. It is equally important to know paypals Terms of Service especially the fact that if you mention that the persons purchase was online goods, or intangible goods, or that they purchased a service (PTC is Advertising which makes it a Service), paypal has no policy on these types of purchases and there for cannot make a decision against you.

This defense should only be used by legitimate PTC owners who do not scam their users.

As for Charge backs made by persons claiming fraudulent purchases, it is automatically escalated and you cannot issue a refund from paypals website. In this case, It is best if you call paypals customer support and tell them to issue a refund on that purchase, this closes your case instantly and you do not have to worry about it again.